What is Included
Included in rates
- Bed and household linens
- Electricity, water, gas
- Garden maintenance
- Internet WIFI
- Maid (2hr/day except Sunday and holidays)
- Pool maintenance
Not included in rates
- Baby cot : 10.00 EUR Per Day
- Cancellation insurance
- Chef
- Child care, Baby sitting
- Driver
- Extra bed : 20.00 EUR Per Guest/day
- High chair : 5.00 EUR Per Day
- Late check-in : starting from 100.00 EUR Per Rental
- Late check-in from 8pm : starting from 100.00 EUR Per Stay
Rental conditions
- Children must be supervised by an adult at all times when using hot tub, pool, sauna or hammam
- Children welcome
- Guests are requested to drop off their garbage bags in the containers provided for this purpose when they leave the house. Garbage collection service at house door does not exist in Ibiza.
- In low and mid season, a fee may apply if consumption of heat and electricity is higher than average.
- It is not allowed to organise events in the property without prior approval by Villanovo
- No safety fence around the pool
- Pets allowed (after acceptance of the owner)
- Pool has no swimming guard
- Running water of some houses in Ibiza is slightly salty. This percentage may increase when the tourist season is at its peak
- Smoking is not allowed inside the house
- The house must be returned in the same condition of check in. Otherwise fees can be charged to the customer.
- Language spoken by staff : English - French - Spanish
- Check-in :
16:00 h - Check out :
10:00 h- Amount of security deposit :
6 000.00 EUR- Security deposit must be paid in the form of :
Credit card pre-authorization (amount is not debited from your card)Reservation conditions
- Guarantee deposit charged by Villanovo upon reservation :
40 % - 2nd payment
50 Days to arrival day :
60 % of total amount of reservation is due to Villanovo.
- Advance payments can be made with the following payment method : Visa - Mastercard - Carte Bleue - Bank transfer.
- On site payment can be made with the following payment method : Visa - Mastercard - Carte Bleue - Cash.
- The reservation price does not include optional incidentals or on-request items which will be added to your final bill.
Cancellation policy and cancellation fees
- Any booking modification or cancellation must be sent to us by email
- Cancellation policy is applied according to villa local time
- For all cancellations, the initial guarantee deposit is non-refundable.
- Cancellation occurs less than
50 Days to arrival day :
100 % of total amount of reservation is due to Villanovo.
- No show
100 % of total amount of reservation is due to Villanovo
- Booking Cancellation fee : 100 EUR
- Changes to confirmed arrangements fee : 100 EUR
ETV-0878-E
Talamanca
Claudie D.
03/07/2016 - 09/07/2016
fourniture de serviettes de plage, linge de bain parfait
Les personnes avec qui nous avons été en contact avant le départ ont été très professionnelles. Les différents correspondants locaux ont été parfaits eux aussi mais ont rencontré des difficultés avec le propriétaire pour faire les réparations nécessaires. Cela est dommage parce que la maison est parfaite et bien agencée mais les problèmes rencontrés (surtout sécurité de la villa) ne donnent pas une satisfaction de 100% et c'est dommage.
Le fait d'avoir eu à partir une journée plus tôt (samedi matin au lieu de dimanche) a été dommage aussi.