What is Included
Included in rates
- Bed and household linens
- Electricity, water, gas
- Housecleaning upon departure
- Mid-week houskeeping
- Sheets and towels changed once a week
Not included in rates
- Cancellation insurance
- Chef / Cook
- Child care, Baby sitting
- Concierge service
- Driver
- Extra hours of housekeeping
- Late check-in (from 00:00 to 09:00am) : 180.00 EUR
- Late check-in (from 20:00 to 00:00) : 120.00 EUR
- Massage
- Pool heating : starting from 475.00 EUR Per Week
- Yoga trainer
Rental conditions
- Children must be supervised by an adult at all times when using hot tub, pool, sauna or hammam
- Children welcome
- It is not allowed to organise events in the property without prior approval by Villanovo
- Pool has no swimming guard
- Running water of some houses in Ibiza is slightly salty. This percentage may increase when the tourist season is at its peak
- Safety fence around the pool, or fenced on demand
- Smoking is not allowed inside the house
- The house must be returned in the same condition of check in. Otherwise fees can be charged to the customer.
- Language spoken by staff : English - French - Spanish
- Check-in :
16:00 h - Check out :
10:00 h- Amount of security deposit :
3 000.00 EUR- Security deposit must be paid in the form of :
Credit card pre-authorization (amount is not debited from your card)Reservation conditions
- Guarantee deposit charged by Villanovo upon reservation :
40 % - 2nd payment
50 Days to arrival day :
60 % of total amount of reservation is due to Villanovo.
- The reservation price does not include optional incidentals or on-request items which will be added to your final bill.
Cancellation policy and cancellation fees
- Any booking modification or cancellation must be sent to us by email
- Cancellation policy is applied according to villa local time
- For all cancellations, the initial guarantee deposit is non-refundable.
- Cancellation occurs less than
50 Days to arrival day :
100 % of total amount of reservation is due to Villanovo.
- No show
100 % of total amount of reservation is due to Villanovo
- Booking Cancellation fee : 100 EUR
- Changes to confirmed arrangements fee : 100 EUR
ETV-1298-E